Data Protection

Privacy Policy 777solts — Your Personal Data Protection

Your privacy is our priority. This document explains in detail how 777solts collects, stores, uses, and protects your personal data as a player on our platform. We are committed to keeping your information secure and using it only for legitimate purposes.

Document Information
Versionv2.5
Updated1 January 2026
StandardsMalaysia PDPA
Encryption256-bit SSL
LanguageBahasa Malaysia

Six Pillars of 777solts Privacy Protection

We do more than meet legal requirements — we set a higher standard to ensure your data is truly secure.

Military-Grade Data Encryption

All your personal data and financial transactions are protected by 256-bit SSL encryption — the same technology used by international-grade financial institutions and banks. No one can intercept or read your data in transit.

No Sale of Data to Third Parties

777solts does not sell, rent, or transfer your personal data to any third party for marketing or commercial purposes. Your information belongs entirely to you and is used solely for legitimate platform operational purposes.

Full Control in Your Hands

You have the full right to access, correct, download, or request deletion of your personal data at any time. The request process is straightforward and resolved within 14 working days, with no complicated back-and-forth.

Secure & Limited Data Storage

Your data is stored in ISO 27001 certified data centres with strict physical and digital access controls. 777solts staff can only access data on a specific job-need basis, and all access is automatically audited and logged.

Immediate Incident Notification

In the event of any security incident involving your data, 777solts will notify you within 72 hours with details of the incident and the steps taken. We believe transparency is the foundation of lasting trust.

PDPA Compliance & International Standards

The 777solts privacy policy is developed in alignment with Malaysia's Personal Data Protection Act (PDPA) 2010 and international data protection guidelines. Security audits are conducted regularly by independent third-party auditors.

This Privacy Policy forms part of your agreement with 777solts. By using our platform, you agree to how we handle your personal data as described in this document. Please read it carefully and contact us if you have any questions.

1 Introduction

777solts is an online entertainment platform operating under a recognised international gaming licence, fully committed to protecting the privacy of our users. We understand that entrusting your personal data to any online platform is a decision that deserves complete confidence.

This Privacy Policy explains in detail how 777solts collects, stores, processes, uses, and protects your personal information as a player on our platform. It also outlines your rights regarding that data and how to exercise those rights.

We fully comply with Malaysia's Personal Data Protection Act (PDPA) 2010, which establishes seven core data protection principles — the General Principle, Purpose Limitation, Use Limitation, Disclosure Limitation, Security Principle, Retention Principle, and Data Integrity Principle. Every aspect of data handling at 777solts is designed with these principles at its core.

This Privacy Policy applies to all information collected through the 777solts website, our mobile app, Live Chat service, email, and any other interactions you have with our platform.

2 Information We Collect

777solts collects various types of information from you depending on how you interact with our platform. The following are the categories of information we collect:

Registration & Identity Information

  • Full name as shown on official identification documents
  • National identity card number (MyKad) or passport number
  • Date of birth for age verification
  • Current residential address
  • Mobile phone number and email address
  • Username and encrypted password

Financial & Payment Information

  • Bank account details for deposit and withdrawal purposes
  • Deposit and withdrawal transaction history
  • Betting records and gaming activity
  • Account balance and win or loss history

Technical & Usage Information

  • IP address and device information used
  • Browser type and operating system
  • Login data and session play duration
  • Geolocation information (state and region only)
  • Cookie and platform usage data
777solts does not store your credit or debit card numbers directly. All payment transactions are processed through PCI-DSS compliant payment gateways, ensuring your sensitive financial data never passes through our servers directly.

3 How We Use Your Data

Every piece of information we collect has a clear and legitimate purpose. 777solts does not use your data for any purpose other than those stated here without first obtaining your consent.

01
Identity Verification & KYC

Your personal information is used to verify that you meet the minimum age requirement, confirm your identity to prevent fraud, and comply with anti-money laundering (AML) legal requirements. The KYC process is conducted securely and confidentially.

02
Operations & Account Management

Data is used to manage your account, process deposits and withdrawals, settle transactions accurately, provide access to games, and resolve any enquiries or complaints you submit to our support team.

03
Security & Fraud Prevention

Technical information such as IP addresses and device data is used to detect suspicious activity, prevent unauthorized access, identify fraud attempts, and protect your account from hackers or misuse by third parties.

04
Communication & Customer Support

Your email and phone number are used to send important account notifications, transaction confirmations, security alerts, and responses to support enquiries. We do not send marketing emails without your explicit consent.

05
Platform Improvement & Analytics

Non-personally identifiable usage data is used to understand how players interact with the platform, identify areas for improvement, and ensure a smoother and more enjoyable experience for all users.

06
Responsible Gaming

Your gaming activity data is used to monitor betting patterns for player safety purposes. This allows our system to detect early signs of problem gambling and provide appropriate assistance or limits as needed.

4 Sharing Information With Third Parties

777solts does not sell or transfer your personal data to third parties for marketing purposes. However, there are specific situations where we need to share information with trusted operational partners to ensure the platform functions properly.

Permitted Sharing

  • PCI-DSS certified payment service providers and transaction gateways — for processing your deposits and withdrawals
  • Licensed identity verification (KYC) service providers — for securely verifying your identity documents
  • Licensed game providers (slot providers, live casino) — minimum data required to operate the games
  • Regulatory authorities or law enforcement — only when required by law or court order

What We Never Do

  • Sell your personal data to advertisers or marketing companies
  • Share your sensitive financial information without a legitimate operational need
  • Allow third-party partners to use your data for their own purposes
  • Transfer data to parties that do not have adequate data protection in place

All third-party partners involved are required to sign strict data protection agreements and are only permitted to use your information for specific, limited purposes as set out in those agreements.

5 Cookies & Tracking Technologies

777solts uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you access our website.

Cookie Types Purpose Validity Period
Essential Cookies Required for core platform operations, secure login, and session security Session
Performance Cookies Collect anonymized usage data for analytics and platform improvement 30 days
Functional Cookies Store your preferences such as language, display settings, and game preferences 90 days
Security Cookies Helps detect suspicious activity and protect your account 7 days

You can manage cookie settings through your browser. However, disabling essential cookies may affect certain platform functions, such as the ability to stay logged in. The cookies we use do not contain directly identifiable personal information.

6 Your Data Security

We invest seriously in security infrastructure to ensure your personal data is protected at every stage — whether in transit, during processing, or in storage. Here are the security layers we have implemented:

  • 256-bit SSL/TLS encryption for all communications between your device and 777solts servers
  • Passwords are stored as hashes using the bcrypt algorithm with a unique salt — we cannot read your original password ourselves
  • Two-factor authentication (2FA) is available and recommended for all player accounts
  • 24/7 security monitoring by a dedicated cybersecurity team
  • Penetration testing conducted regularly by independent security experts
  • ISO 27001-certified data centres with multi-layered physical access controls
  • Automated daily data backups to geographically separate locations
While we take all reasonable precautions, no online system can guarantee 100% security at all times. We encourage you to also take personal protective measures such as using strong passwords, not sharing your Login credentials, and enabling two-factor authentication.

7 Your Rights Regarding Personal Data

As a 777solts player, you have certain rights regarding your personal data under Malaysia's PDPA 2010. We fully respect and facilitate the exercise of these rights:

Your Rights Description Response Time
Right to Access Request a copy of all personal data we hold about you 14 working days
Right to Rectification Request correction of any inaccurate or outdated data 7 working days
Right to Erasure Request deletion of your data when it is no longer needed (subject to legal requirements) 30 working days
Right to Object Object to the processing of your data for specific purposes, including direct marketing 7 working days
Right to Portability Receive your data in a structured, machine-readable format 14 working days

To exercise any of the above rights, contact our privacy team by email at [email protected], stating the right you wish to exercise and the relevant information. We may need to verify your identity before processing your request.

8 Data Retention & Deletion

777solts retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following are our data retention guidelines:

  • Active account data: Retained for the lifetime of your account and updated as needed
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's financial regulatory requirements
  • Customer support communication logs: Retained for 2 years for reference and quality assurance purposes
  • Technical log data: Retained for 90 days before being automatically deleted
  • Closed account data: Retained for a minimum of 5 years for compliance and investigation purposes if required

When the retention period expires or upon a valid deletion request, your data will be securely deleted using methods that ensure it cannot be recovered. Backup copies will also be deleted within the following 30 days.

9 Children's Privacy

The 777solts platform is strictly restricted to individuals aged 18 and above. We do not knowingly collect, store, or process any personal information from individuals under the age of 18.

If we discover that we have inadvertently collected personal data from a minor, we will take immediate action to delete that information. Parents or guardians who suspect their child has registered an account on our platform are urged to contact us immediately at [email protected].

Our registration process requires strict date of birth verification and identity verification (KYC) to ensure only adult players are eligible to use this platform. Any attempt to circumvent our age verification system is a violation of 777solts Terms and Conditions and may result in account closure and further appropriate action.

10 Changes to the Privacy Policy

777solts reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to how we protect your data.

If we make significant changes, we will notify you via:

  • Email notification to the address registered to your account
  • Prominent notice on the platform's home page at least 30 days before changes take effect
  • In-app notification during your next login session

The "Updated" date at the top of this document will always reflect the date of the latest revision. Continued use of the 777solts platform after changes take effect constitutes acceptance of the updated terms. If you do not agree with the changes, please discontinue use of the platform and contact us to close your account.

11 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our privacy team is ready to assist.

Privacy Email

[email protected]
Response within 24 business hours

Live Chat

Available 24/7
Response within minutes

Response Time

Privacy issues: 14 days
General inquiries: 24–48 hours

When contacting us regarding data privacy, please provide your full name, account username, and details of your request clearly. This allows us to process your request faster and more accurately. We may need to verify your identity before disclosing or modifying any personal data.

Your Data is Safe. Your Experience is Secured.

Join millions of Malaysian players who trust 777solts as their preferred online entertainment platform. With international-standard data protection and 24/7 customer support, you can play with complete confidence.

256-bit SSL PDPA Compliant ISO 27001 18+ Only
Bahasa Melayu